Careers in Administration, Support & Office Management
Administration and office support roles are the backbone of any successful business — keeping teams organised, offices running and senior executives supported. It's a varied career path that suits organised, proactive people who enjoy working with others, solving problems and taking responsibility.
Administration & Office Support Job Description
Administration and office support professionals help businesses and teams operate efficiently. While responsibilities vary depending on the role and organisation, these positions can involve everything from managing diaries and arranging meetings to preparing documents, coordinating projects and supporting senior members of the business.
Administrative roles can provide an excellent entry point into a wide range of careers. As you gain experience, you may choose to specialise in areas such as PA/EA support, office management, operations, project coordination or business support.
In larger organisations, support professionals may work within a dedicated team, department or business function. In smaller businesses, they may have a broader role, supporting multiple teams and taking responsibility for the overall running of the office.
Did You Know?
A great administrator or PA is often the person who keeps everything moving behind the scenes. From managing busy diaries and organising meetings to coordinating people and solving last-minute problems, they can be instrumental to the productivity and success of a business.
An Administration Professional’s Core Responsibilities
Office Administration
Managing day-to-day administrative tasks, including correspondence, filing, documentation, data entry and maintaining accurate records.
Diary & Meeting Management
Managing calendars, arranging meetings and appointments, coordinating attendees and ensuring everything is organised and running to schedule.
Communication
Acting as an important point of contact for colleagues, clients, suppliers and visitors, handling communications professionally and efficiently.
Team Support
Providing administrative and organisational support to teams and departments, helping colleagues manage their workload and meet deadlines.
Travel & Event Coordination
Arranging business travel, accommodation, meetings and company events, ensuring all logistical details are taken care of.
Office Management
Taking responsibility for the smooth running of an office, including facilities, suppliers, budgets, health and safety and office procedures.
Executive Support
Supporting senior managers and directors with complex diaries, confidential information, meetings, correspondence, presentations, travel and other business requirements.
Typical Job Titles by Level
Mid Level
Key Skills Needed
Salary
Figures are indicative and vary with experience, employer and location.
Progression
Administration and office support offer excellent opportunities to build a long-term career. Many professionals start in an administrator or administration assistant position before progressing into team assistant, PA, EA or office management roles.
With experience, you can take on greater responsibility, support senior executives or manage the day-to-day operation of an office. Experienced PAs and EAs can progress into senior executive support positions, while office management professionals may move into operations or business support management.
There are also opportunities to specialise in areas such as Executive Assistance, Personal Assistance, Office Management, Project Coordination, Operations and Business Support.
For those looking to progress into management, senior roles can include Senior Office Manager, Business Support Manager, Operations Manager, Head of Business Support or Head of Office Management.
Ready to start your career in Administration & Support?
Explore live Administration, PA, EA and Office Management roles on Fashion & Retail Personnel, or brief the team directly so we can match you to the right opportunity.