Careers in Retail & E-commerce
Retail & E-commerce covers the buying, selling and digital presentation of products across physical stores and online platforms. The sector combines customer experience, commercial performance, technology, product knowledge and data.
Retail & E-commerce Job Description
Retail & E-commerce covers the buying, selling and digital presentation of products across physical stores and online platforms. The sector combines customer experience, commercial performance, technology, product knowledge and data.
A Retail & E-commerce Professional’s Core Responsibilities
Customer Experience
Creating positive and engaging experiences across stores and digital channels.
Sales & Commercial Performance
Supporting sales, conversion, revenue and profitability.
Buying & Merchandising
Selecting products and managing ranges, stock and pricing.
Ecommerce Trading
Managing online product presentation, promotions, availability and customer journeys.
Visual Merchandising
Presenting products effectively across physical and digital environments.
Data & Analytics
Using sales and customer data to identify opportunities.
Stock Management
Ensuring product availability while managing stock levels effectively.
Typical Job Titles by Level
Entry Level
Mid Level
Key Skills Needed
Salary
Figures are indicative and vary with experience, employer and location.
Progression
Retail and ecommerce provide multiple career paths across Buying, Merchandising, Retail Management, Ecommerce, Digital Trading, Category Management, Marketing and Commercial Management.
Progression can lead to Buyer, Merchandiser, Ecommerce Manager, Retail Manager, Digital Trading Manager or Category Manager roles.
At senior level, professionals can progress into Head of Ecommerce, Head of Retail, Buying Director, Ecommerce Director or Commercial Director positions.
There are opportunities across high-street retailers, department stores, online retailers, marketplaces, fashion brands, beauty brands and specialist retailers.
Ready to start your career in Retail & E-commerce?
Explore live Retail & E-commerce roles on Fashion & Retail Personnel, or register your CV so our team can match you to the right opportunity.