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Careers in Travel & Hospitality

Travel & Hospitality is a people-focused industry covering hotels, travel businesses, tourism, events, customer experience, sales, marketing and commercial operations. It offers opportunities for people who enjoy working with customers, creating experiences and operating in fast-moving environments.

Browse Travel & Hospitality Jobs Brief the Team

Travel & Hospitality Job Description

A Travel & Hospitality Professional’s Core Responsibilities

Guest & Customer Experience

Delivering high-quality experiences and responding to customer needs.

Reservations & Travel Services

Managing bookings, enquiries and customer requirements.

Sales & Account Management

Building relationships and generating commercial opportunities.

Events & Experiences

Planning and delivering events, experiences and hospitality activity.

Revenue Management

Analysing demand, pricing and performance to maximise revenue.

Marketing & Brand

Supporting campaigns and communications that attract customers.

Operations

Ensuring day-to-day services operate efficiently and meet customer expectations.

Typical Job Titles by Level

Key Skills Needed

Customer focus Communication Confidence Organisation Problem-solving Commercial awareness Sales skills Relationship building Attention to detail Time management Teamwork Adaptability Presentation skills Ability to work under pressure Passion for customer experience

Salary

£25k–£40k

Starting Out

£30k–£50k

With Experience

£50k–£80k

Senior Travel & Hospitality / Management

Figures are indicative and vary with experience, employer and location.

Progression

Professionals can specialise in Guest Experience, Travel Sales, Events, Revenue Management, Marketing, Account Management, Operations or Commercial Management.

Progression can lead to Senior Consultant, Account Manager, Events Manager, Sales Manager, Revenue Manager or Hospitality Manager roles.

At senior level, opportunities include Head of Hospitality, Commercial Director, Operations Director or Managing Director positions.

There are opportunities across hotels, travel companies, tourism businesses, airlines, events companies, restaurants, resorts and hospitality groups.

Ready to start your career in Travel & Hospitality?

Explore live Travel & Hospitality roles on Fashion & Retail Personnel, or register your CV so our team can match you to the right opportunity.