Interviews can be nerve-racking, but preparation makes a huge difference. The more you know about the company, the role and what to expect, the more confident you'll feel on the day.
Know the business before you arrive. If the company has stores, visit one before your interview. Look at the product, customer, pricing, competitors and overall experience. If it's an online business, spend time exploring the website, social channels and customer journey.
Go beyond the homepage.
You want to show that you understand the brand and have a genuine reason for wanting to work there.
Aim to be checked in and ready 5–10 minutes before your interview.
If you arrive much earlier, grab a coffee or wait nearby rather than checking in too soon. And if you're going to be late, let your consultant know as soon as possible so we can update the interviewer.
Check your route the day before and again on the day. Allow extra time for delays, traffic and parking.
Not sure what to wear? Ask your consultant. As a general rule, aim to look polished, professional and appropriate for the brand you're meeting. Neutral colours are usually a safe option, but understanding the company culture matters too.
When in doubt, it's better to be slightly smarter than too casual.
Different roles may require different preparation.
Visit the store you're interviewing for and think about its strengths, weaknesses, opportunities and competitors. Even if you haven't been asked to prepare a formal SWOT analysis, having your own observations will help you speak with confidence.
Make sure your portfolio feels relevant to the brand and market. Add or highlight work that shows why your experience fits the opportunity.
Brush up on your maths, particularly percentages, ratios and fractions. You may be asked to complete a numerical test without a calculator.
An interview works both ways.
Prepare a few questions about the role, team, culture or future of the business. Good questions show curiosity and help you decide whether the opportunity is right for you too.
You don't need to have every answer perfectly rehearsed. Know your experience, understand the business and be ready to explain why you're interested in the opportunity.
We're here to help you prepare and give you the best chance of securing that next interview or offer.
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