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Retail Sales Manager

Location: Hereford

Employer: Fashion Personnel

Salary: Basic Salary from £25,908

Reference: SW - 3317/7

Retail Sales Manager - 37.5hrs p/w; Sun 10:30–17:30; Mon–Wed 09:00–17:15; Thu 10:45–19:00

As a Sales Manager within a well-established and well-known high street retailer, you will play a key role in leading and developing a successful team to deliver excellent customer service and achieve business targets. This is a varied and fast-paced position where strong leadership, organisation and a commitment to high standards are essential. People are central to our business, and your ability to coach, support and motivate your team will be fundamental to your success. In return, we are committed to supporting your ongoing development from the outset. Flexible working options are available.

You will be part of an established store structure, working alongside the Store Manager, Assistant Store Manager, fellow Sales Managers, and specialist managers across stock and delivery, offering clear opportunities for progression within a respected high street brand.

About the Role:
To be successful in this position, you will:
● Support the Store Management team across all areas of the business, including the shop floor and back of house, and take responsibility for the store in their absence
● Lead, manage and develop a team to ensure a consistently high standard of customer service and accurate stock management
● Maintain a professional and positive working environment, encouraging teamwork and high performance
● Take a proactive and hands-on approach to daily operations, adapting to the needs of the business
● Ensure all communication is clear, accurate and aligned with business objectives

About You:
● A genuine passion for retail, with a strong focus on customer service and team development
● Commercially aware, with the ability to deliver an engaging and effective shopping experience
● Comfortable working in a structured, fast-paced environment and responding positively to change
● A clear and confident communicator who can build effective working relationships at all levels
● Calm, approachable and professional, particularly when working under pressure
● Able to make sound decisions, resolve issues effectively and contribute to continuous improvement
● Confident in managing people-related matters
● Well organised, with the ability to plan, prioritise and manage a varied workload


Package:
This is a full-time, permanent position at 37.5hrs with a starting salary from £25,908 per annum. A strong benefits package is available with 25% discount across a large group of retailers, life assurance and medical support, share save option, excellent uniform allowance, excellent wellness hub. This is a business that prides itself on the progression and development of its team members, so if you are looking to grow your career with a retailer with endless possibilities - this is for you.

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