Supervisor

We’re recruiting a Supervisor for a premium menswear boutique opening in Exeter. This is a great opportunity for an experienced retail Supervisor or strong Key Holder who enjoys leading by example, coaching teams to exceed targets, and delivering outstanding customer service.

You’ll play a key role in driving sales, maximising KPIs, and creating a positive, high-energy store environment. The role requires flexibility across weekdays, weekends, and bank holidays.

Key Responsibilities:
-Coach and motivate the sales team to exceed targets and KPIs
-Deliver first-class customer service and maintain a winning team culture
-Support product knowledge and sales training across the team
-Oversee daily store operations, administration, and compliance
-Ensure adherence to Health & Safety and security procedures
-Support stock management, visual standards, and operational excellence

About You
-Previous experience as a Supervisor or Key Holder in a retail environment
-Passionate about customer service and team development
-Confident coaching and improving individual KPI performance
-Strong organisational skills with the ability to balance sales and service
-Experience with stock management, operations, and visual merchandising

What’s on Offer
-Competitive salary with an excellent quarterly bonus scheme
-Uniform allowance (refreshed every 6 months)
-Cycle-to-work scheme, relocation support, and season ticket loans (eligibility dependent)
-Fun fund for team events, socials, and incentives
-Ongoing training and development, including academy training and apprenticeship opportunities
-Opportunity to be part of an exciting new store launch and grow your career

Interested?
If you’re a motivated retail Supervisor ready to make an impact in a new store environment, we’d love to hear from you. Please apply with your CV or contact us for more information.